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Team and Groups

Team and Group
Team
A team is small number of people with complementary skills who are committed to a common purpose, set of performance goals and approaches which they hold themselves mutually accountable

Group
A group is a number of peoples, usually reporting to common superiors and has some face-to-face interaction, who have some degree of interdependency in carrying out task for the purpose of achieving org goals.

Difference between team and group
         Team
  • Members recognize their independence and understand both personal and team goals are best accomplished with mutual support.
  • Members feel a sense of ownership for their jobs and unit.
  • Members work in a climate of trust and are encouraged to openly express ideas, opinions and thoughts.
  • Members contribute to the organization's success.
  • Members practice open and honest communication. They make an effort to understand each others' point of view.
  • Members are encouraged continually to develop skills and apply what they learn on the job.
  • Members realize conflict is a normal aspect of human interaction. They work to resolve conflict quickly and constructively.
  • Members work in a structured environment; they know what boundaries exist and who has final authority.
  • Team member may share a common commitment to purpose.
  • Members participate in decisions affecting the team but understand their leader must make a final ruling whenever the team cannot decide, or an emergency exists.
  • Positive win/win results are the goal at all times.
  • Decisions on a team are typically made by consensus.
  • To achieve a real team is difficult and time-consuming. It takes time to develop the skills to work well together and understand how to solve problems and make decisions effectively.
  • Multiple, diverse view points are represented.
  • Performance of the team depends on both individual contributions and collective efforts.
  • Members hold themselves accountable.
  • Teams are autonomous and self managing.
         Group
  • Members think they are grouped together for administrative purposes only.
  • Members tend to focus on themselves.
  • Members distrust the motives of colleges because they do not understand the role of other members.
  • Members are told what to do rather than being asked what the best approach would be.
  • Members are so cautious about what they say, that real understanding is not possible.
  • Members receive good training but are limited in applying it to the job.
  • Members find themselves in conflict situations they do not know how to resolve. Their supervisor may intervene until serious damage is done, i.e. a crisis situation 
  • Members tend to work in an unstructured environment with undetermined standards of performance.
  • Group members may share common goals, though member too shares a common interest.
  • Members may or may not participate in decisions affecting the team.
  • Win/lose situations are common.
  • Decisions in a group are made by voting or implied agreement
  • Groups are far easier to create than teams.
  • A dominant view points are represented.
  • Work group performance typically depends on the work of individual members.
  • The superiors hold individual members accountable for their work.
  • Groups are required to be responsive to demands regularly placed on them by the management

Groups further details
Group Dynamics
  • To identify and analyze the social processes that impact on group development and performance.
  • To acquire the skills necessary to intervene and improve individual and group performance in an organizational context.
  • To build more successful organizations by applying techniques that provides positive impact on goal achievement.
 Types of Groups
  • To express individual viewpoints
  • To develop social relationships
  • To ensure everyone participates
  • For individual recognition
 Group Structure
  • Ensure that all skill sets are included
  • Examine the impact of a poor performer on group achievement
  • Ensure a combination of leaders and followers
  • Examine the potential for personality conflicts
  • Impacts of member diversity
 Group Development, Group Functions
  1. Task behaviors
  2. Maintenance behaviors
  3. Self-interest behaviors
 Task Behaviors
  • Initiating
  • Information seeking/giving
  • Clarifying ideas
  • Bringing closure
  • Consensus testing
 Maintenance Behaviors
  • Encouraging
  • Improving group atmosphere
  • Harmonizing
  • Compromising
  • Gate-keeping
 Self-interest Behaviors
  • Dominating/controlling
  • Blocking
  • Manipulating
  • Belittling
  • Splitting hairs
Group Norms
  • Social standards and acceptable behaviors
  • Collectively held expectations of group functioning
  • Provide regularity and predictability to group functioning
 Types of Norms
  1. Conduct
  2. Work performance/attendance
  3. Rearranging personal space
  4. Assisting co-workers
  5. Loyalty
  6. Dress codes
  7. Rewards
Roles
  1. Factors That Impact Effectiveness
  2. Status
  3. Group Cohesion
  4. Support
  5. Training
  6. Reward system
  7. Empowerment/self e management
  8. Organizational representational/diversity
 Individual Behavior and Effective Teams
  • High skills, high motivation
  • Have a clear picture of group goals
  • High performance
  • Success attracts others
  • Opportunity for individual recognition
  • Recognition of professionalism

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